Your business depends on the reliability and security of your IT systems. At Electric Software, we specialize in protecting the core of your business operations, ensuring continuity, safeguarding your data, and maintaining robust security. We’re confident that we are the only network services, computer support, or IT consulting firm in the Greater Lansing Area, Battle Creek, Kalamazoo, and Grand Rapids that offers the following benefits to keep your business running smoothly:
Swift and Reliable Response
When you encounter an IT issue, time is critical. We guarantee an emergency response time of one hour or less, ensuring that a live person will answer your call, or you can quickly enter a service ticket online through our streamlined system. With our secure remote management tools, most issues can be resolved immediately, without waiting for a technician to arrive on-site.
Trusted Expertise
Since 1999, Electric Software has been a respected leader in the IT community. Our greatest achievement is the trust our long-term clients place in us, year after year.
Business-Centric Solutions
We understand that technology should serve your business goals, not the other way around. Our solutions are designed, evaluated, and justified with a deep understanding of your business needs. We focus on providing IT services that enhance your operations, ensuring that you remain competitive and efficient.
Comprehensive IT Management
As your one-stop IT partner, we handle every aspect of your IT infrastructure. From hardware and software management to vendor relationships and website maintenance, we take care of all your technology needs. This allows you to focus on what you do best—running your business—while we manage the complexities of your IT systems.
Proactive Monitoring and Maintenance
Our proactive approach to IT management sets us apart. Using state-of-the-art network monitoring, we manage your systems 24/7, identifying and addressing issues before they become problems. This means fewer disruptions and more peace of mind for you and your team.
Creative Solutions for Complex Projects
Our exposure to diverse projects enables us to approach challenges creatively. We excel at simplifying complex projects, finding more efficient and effective ways to achieve your goals without unnecessary complications.
Clear Communication
We believe that you deserve clear, straightforward answers to your IT questions. Our technicians communicate in plain English, making sure you understand what’s happening with your systems. No confusing jargon—just simple, transparent communication.
100% Satisfaction Guarantee
Your satisfaction is our top priority. If our services don’t meet your expectations, we will do whatever it takes to make it right. No hassles, no problems—just a commitment to your complete satisfaction.
