One good internal IT person is valuable. One good internal IT person with enterprise tooling, a security operation behind them, escalation depth for the hard problems, and coverage when they take a vacation? That is a different organization. Co-managed IT from Electric Software makes your internal IT stronger instead of replacing it.
How co-managed IT works
Your team keeps day-to-day ownership and the institutional knowledge that makes them irreplaceable. We add the layers that are impractical to build for one organization:
- Monitoring and alerting across servers, endpoints, and network, watched by our team as well as yours
- Security tooling and oversight the same protection stack our fully managed clients get
- Patch and update management that actually stays current
- Escalation depth senior engineers for the problems that eat your technician's week
- Coverage for vacations, illness, and turnover, so IT never depends on one person being reachable
- Backup and recovery through our secure Lansing data center
Who chooses co-managed
Schools with a technology coordinator, nonprofits with an accidental techie, and businesses whose IT manager is stretched thin. If your internal person spends their days fighting fires instead of improving anything, co-managed is usually the fix.
We are honest about fit: sometimes full managed IT is the better answer, and sometimes your team just needs tooling. The free IT check is a fast way to find out which.
Common questions
Is co-managed IT a step toward replacing our IT person?
No. Co-managed arrangements work because your internal team keeps ownership and context. We succeed when your IT person looks better, not when they look replaceable. Many of our co-managed relationships have run for years with the same internal staff.
What does co-managed IT cost compared to fully managed?
Less, because your team carries part of the load. Pricing is flat and based on the scope we take on, typically monitoring, security, patching, escalation, and backup. The free IT check gives us what we need to quote it properly.
Can our IT person choose which problems to escalate?
Yes. Your team decides what to keep and what to hand off. Escalations go to senior engineers who share their findings, so your internal team gets stronger with every hard problem we solve together.
Do you work with school technology coordinators?
Frequently. Schools are a significant part of our client base, and pairing a coordinator who knows the building with our tooling, filtering, Intune management, and escalation depth is one of the best-fit arrangements we offer.
Technology, managed by people.
The real McCoy: real oversight, real understanding, real answers. Start with a free IT and security check.
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