Firewalls and antivirus stop what they recognize. The threats that hurt organizations are the ones that slip past recognition: a compromised login at 2 a.m., a quiet foothold on one workstation, activity that looks almost normal. Managed detection and response (MDR) exists for exactly that gap, and Electric Software delivers it as part of our security practice.
What MDR adds to your security
- 24/7 monitoring across endpoints, identities, and cloud environments, watched around the clock, not just during business hours
- Human-led investigation of real alerts by security analysts, with AI-assisted triage cutting through the noise so genuine threats surface fast
- Proactive threat hunting that looks for what automated tools miss instead of waiting for an alarm
- Rapid containment when something is found: isolating affected systems and accounts before damage spreads
- Clear reporting so you understand what was found, what was done, and what your real risk looks like
Delivered with a leading MDR platform, managed by your engineer
We deliver MDR in partnership with a leading detection and response platform, combining specialist 24/7 security operations with something no outsourced SOC has: your dedicated Electric Software engineer, who knows your environment and puts every finding in context. Detections integrate with the tools you already run; you do not need to rip anything out.
Who needs MDR
Organizations that handle sensitive data, carry cyber insurance requirements, or simply cannot afford a breach: schools with student records, nonprofits with donor data, professional practices, and businesses whose operations stop when systems stop. MDR is the difference between finding out about an intrusion in minutes and finding out in months.
MDR works best inside a managed security program. See our managed cybersecurity services for the full picture, review the fundamentals on our cybersecurity overview, or find your starting point with the free security check.
Common questions
What is the difference between MDR and antivirus?
Antivirus blocks known-bad files on a device. MDR watches behavior across your whole environment, endpoints, identities, and cloud, with human analysts investigating what automated tools flag, hunting for what they miss, and responding when something real is found.
Is someone actually watching 24/7?
Yes. Detection and response coverage runs around the clock, every day, through our MDR platform partner's security operations, with your dedicated Electric Software engineer providing local context and follow-through.
Will MDR replace our existing security tools?
Usually not. MDR integrates with the tools you already run and adds the monitoring, investigation, and response layer on top. Where a tool is genuinely redundant, we will tell you honestly.
Does MDR help with cyber insurance requirements?
Often, yes. Insurers increasingly ask about 24/7 monitoring, endpoint detection and response, and incident response capability. MDR addresses those questions directly, and we can help you answer security questionnaires accurately.
Technology, managed by people.
The real McCoy: real oversight, real understanding, real answers. Start with a free IT and security check.
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